Standard Warranty Details

Thank you for choosing ComputersUSA! for your warranty repair or replacement.
Please read the categories as they have changed.
Extended Warranty Details – Click Here

Labor Warranty on Repairs

All repairs are warranted against defective, inaccurate, or incomplete service for a period of 30 days. While we strive to complete jobs and double check the results, errors can be made and we will attempt to rectify them to the best of our ability. You must present or make us aware of an issue within 30 days of the final invoice date.

Parts Warranty

All parts we sell are warranted for 30 days against defect. At our option we will repair or replace the defective part. We do not offer refunds for parts returned, although a store credit may be issued in some instances. The manufacturer warranty is effective for the period they specify, check with them for details.

Warranty – New BTO Diablo Branded Computer

CUSA will warrant a new BTO Diablo Branded Computer for a period of one year after the purchase against defect or hardware failure. This is our standard warranty coverage.
We do not warrant the software unless a specific software warranty is seperately purchased.

Warranty – Refurbished BTO Diablo or Dell Branded Computer

CUSA will warrant a factory refurbished computer for a period of 3 months after the purchase against defect or hardware failure. We do not warrant the software unless a specific software warranty is seperately purchased.

Warranty – Used Computer

CUSA will warrant a used computer sale for a period of 10 days after the purchase against defect or hardware failure. We do not warrant the software unless a specific software warranty is seperately purchased.