Standard Warranty
Details
Thank you for choosing ComputersUSA! for your warranty repair or replacement. Please read the categories as they have changed. Optional Extended Warranty Details - Click Here Labor Warranty on Repairs All repairs are warranted against defective, inaccurate, or incomplete service for a period of 30 days. While we strive to complete jobs and double check
Credit Card Pre-Authorization Form
ComputersUSA! 5433-M Clayton Road, Clayton, CA 94517 Tel: 925-672-9989 CLIENT CREDIT CARD PRE-AUTHORIZATION **** WHERE the Credit Card Bills Go **** Credit card information is filed confidentially by encrypted algorithms with Converge card services. You are authorizing charges to your card only for the expressed purposes below. Name on Card (Print): _________________________________________________ Street Address: ________________________________________________________
Recommended Work
Declined
Customer decided to decline certain work recommended by CUSA thereby canceling the warranty policy and warranty coverage for this job.
CUSA MSP Support Agreement
ComputersUSA! 5433M Clayton Road Clayton, CA 94517 925-672-9989 CUSA Managed Services Agreement AGREEMENT The undersigned party hereby agrees, understands and authorizes ComputersUSA! (aka CUSA, CUSA Care, CyberGuards) to provide computer technical support as a Managed Services Provider (MSP). The services are indicated by invoice provided to customer. TERM This subscription agreement is in effect for
CUSA Care: Backup Agreement
Backup Agreement ComputersUSA Aka: CUSA, CUSA Care, CyberGuards SIX Backup 5433 Clayton Road, Suite M Clayton, CA 94517 925-672-9989 Requirements/Prerequisite: Functioning virus free computer, server, workstation, or existing back up media. Broadband Internet connection. SolarWinds MSP Essentials. Operating systems supported: Current Windows 10, Microsoft Essentials or Server 2008 R2 or higher. Agreement: I/We the customer
Basic Diagnostics
Free
Basic Diagnostics CUSA will attempt to determine the computer's issue with a free test that can last upto 15 minutes. We will inspect the computer circuts, power on the computer, take your information. This free test is only to verify your issue you are experiencing. If other issues arise, or are not disclosed or detected,
Free Tech Support
You have technical & IT questions We've got your answers. Telephone Support: 925-672-9989 or drop in to see us at: 5433M Clayton Road Clayton, CA 94517 One of our reps will help you. Remember, Diagnostics is free (15 Minutes) Telephone, Internet, on site, or in shop support: When you need help, we'll be glad to
Menu
Labor & Rates
ComputersUSA! 925-672-9989 Menu: Labor & Rates DIAGNOSTICS $0.00 Diagnostics Basic In Shop Diagnostics Basics - 15 Minutes Free $129.99 Diagnostics Advanced In Shop Diagnostics Advanced - 1 Hour. $199.99 Data Recovery Data Recovery Attempt. Success is $299.99 LABOR RATES - HARDWARE $229.99 PC/Laptop Repairs $249.99 Apple Hardware Repairs $249.99 Apple Hardware Repairs $54.99 Additional Repairs LABOR
Personal VPN
Setup For You
Secure Browsing/Messaging
$4.99/Mo.
Article: What is a VPN? More Security Offerings Browse/Surf the Internet safely. Surf safely, privately, with no logs of your activity. Secure banking, stock trading, and private research through VPN access. It's easy and we install it for you including: Features: CleanWeb™ Surf in a clean cyber ocean with no ads, trackers, malware and phishing
CUSA Care MSP
Cyber Security, Backups,
Updates & Password Managers,
VPN, Ad Blocking,
Microsoft 365 (Office 365),
and Remote Help Service
var bbb = bbb || []; bbb.push(["bbbid", "greater-san-francisco"]); bbb.push(["bid", "19658"]); bbb.push(["chk", "6198BCC656"]); bbb.push(["pos", "bottom-right"]); (function () { var scheme = (("https:" == document.location.protocol) ? "https://" : "http://"); var bbb = document.createElement("script"); bbb.type = "text/javascript"; bbb.async = true; bbb.src = scheme + "seal-goldengate.bbb.org/badge/badge.min.js"; var s = document.getElementsByTagName("script")[0]; s.parentNode.insertBefore(bbb, s); })(); MSP Menu: CUSA Care: Remote Service
EWD Fee
State e-waste Tax
ewd
Electronic waste disposal fee. This is a California State Tax for the disposal of electronic waste of monitors and other electronic recycle items.
Pickup , Delivery & Setup
Basic Setup
$59.99
Pickup, Delivery & Basic Setup Service; Greater Bay Area CUSA will pickup and deliver your computer (or special parts order) and deliver it to you're location. We pickup your computer/parts, and Deliver your computer to your home, office or site location then setup your computer. Basic install: check Internet, install/test printer(s) and scanners, electrical, mouse,
Business Discounts
20% Discount All Regular Maintenance or Repair Services
$19.99/ Mo. Auto Billing
discounts
Business Discounts Save 20% on all regular computer maintenance and repair services. Benefits: 20% Discount Off All Labor/Services Easy Qualifying Priority Service - Fast Response 24/7 Monitoring Available Any business accepted eBay Sellers Welcome Auto Billing for 12 Months at $19.99/Month Terms: To receive your discount a monthly billing on a pre-authorized credit or debit
Shipping & Handling
S&H
Shipping and handling fees. For: Warranty service Return and replacement of parts Shipping parts to customer
Counter Service
Small Repairs & Help
Service charge for quick repairs over the counter. Thank you for using ComputersUSA! for your service needs. We appreciate your business and want to be here for your next service.
CUSA Care: Remote Service
Expert Help by the Minute What a great Deal!! Remote Help Desk will troubleshoot, repair, or install applications while you wait. Service provided over the Internet. You don't need to bring your computer into the shop for repairs. Just give us a call: 925-672-9989 and we will explain the procedure and get you started. Get